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Privacy

Your Privacy Matters at Holiday Eaves Lighting & Accessories, LLC

At Holiday Eaves Lighting & Accessories, LLC, we value your privacy and want you to understand how we collect and use your information. This Privacy Policy explains how we handle information when you use our websites, apps, or other online services, and when you interact with us in our stores, by phone, or at events.

What is personal information?
Personal information is any information that can identify you as an individual.

Our Commitment to Privacy
We follow this Privacy Policy and all applicable laws to protect your information. We may also have specific policies for certain products, services, or regions.

How We Collect Information
We collect information you provide to us, such as:

  • Contact information: Your name, email, phone number, and address when you make a purchase or create an account.
  • Order details: What you buy, how you pay, and any requests for services.
  • Communications: Emails, texts, and online chats with our team.
  • Customer content: Feedback, reviews, and any content you share in our public forums.

We also automatically collect some information when you use our online services, such as:

  • Online identifiers: Cookies and similar technologies that help us recognize you and your device.
  • Internet activity: Your browsing activity on our websites and apps.
  • Device information: Information about your computer or mobile device.

In our stores, we may collect:

  • Safety information: Video recordings to ensure the safety of our customers and employees.

 

We may also get information about you from other sources, like service providers and social media platforms.

How We Use Information
We use your information to:

  • Provide products and services: Process orders, manage accounts, and improve our offerings.
  • Communicate with you: Respond to questions, provide customer support, and send you updates.
  • Improve online services: Make our websites and apps easier to use and personalize your experience.
  • Market and advertise: Show you relevant ads and offers.
  • Maintain safety: Keep our stores secure and prevent illegal activity.
  • Comply with laws: Follow all applicable laws and regulations.

Sharing Your Information
We may share your information with:

  • Service providers: Companies that help us with things like payment processing, shipping, and marketing.
  • Advertising partners: To show you relevant ads.
  • Social media platforms: If you use social media features on our websites or apps.
  • Others when required by law: To comply with legal obligations.

Your Privacy Rights and Choices
You may have the right to:

  • Access your information: Get a copy of the information we have about you.
  • Delete your information: Ask us to delete your information.
  • Correct your information: Update any inaccurate information.
  • Opt-out of targeted ads: Stop us from sharing your information for targeted advertising.
To make a request, please contact us at:
Holiday Eaves Lighting & Accessories, LLC
5305 Spicewood Lane
Frisco, TX 75034
You can also email us at info@holidayeaveslighting.com.

Communications

  • Email Marketing: You can unsubscribe from marketing emails by clicking the "unsubscribe" link.
  • Text Message Marketing: You can opt-out of all marketing texts by texting STOP.
  • Direct Mail: To stop receiving mail offers, please write to us at the address above.
  • Push Notifications: You can control push notifications in your device settings.

Sensitive Personal Information
We only use sensitive personal information when necessary to provide services, with your consent, or as permitted by law.

Children's Privacy
We do not knowingly collect information from children under 18.

Data Security
We take steps to protect your information and use security measures to keep it safe.

Third-Party Sites
Our websites and apps may link to other sites that we don't control. We are not responsible for their privacy practices.

Policy Updates
We may update this Privacy Policy from time to time. Please review it regularly.

 

Contact Us
If you have any questions, you may submit via out contact page or contact us at:

Holiday Eaves Lighting & Accessories, LLC
5305 Spicewood Lane
Frisco, TX 75034

You can also email us at info@holidayeaveslighting.com.